Feedback Inbox
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| Customer | Message | Theme | Channel | Sentiment | Score | |
|---|---|---|---|---|---|---|
AC Ava Chen @avachen | Absolutely in love with the new AI themes view — it saved my team hours this week. | #onboarding | app | Positive | 55 | |
DR Diego Rossi @diegorossi | The onboarding flow feels a bit long. I got lost around step 4 and almost dropped off. | #pricing | review | Neutral | 68 | |
PP Priya Patel @priyapatel | Ask LOOP just answered a question about churn in seconds. This is magic. | #performance | app | Negative | 81 | |
MC Marcus Cole @marcuscole | Mobile app crashes when I open the analytics tab on iOS 17. | #notifications | review | Positive | 94 | |
SA Sofia Alvarez @sofiaalvarez | Would love a Slack integration that posts new negative feedback in real time. | #search | app | Neutral | 62 | |
KI Kenji Ito @kenjiito | Pricing feels steep for a 5 seat team. A startup plan would help us adopt faster. | #team | review | Negative | 75 | |
NA Nora Ali @noraali | The sentiment scoring is incredibly accurate compared to the tool we used before. | #onboarding | app | Positive | 88 | |
JW Jonas Weber @jonasweber | Please add CSV export for reports — I need to share this with our CFO monthly. | #pricing | review | Neutral | 56 | |
AF Amelia Ford @ameliaford | Search is fast but I wish I could filter by theme AND channel at the same time. | #performance | app | Negative | 69 | |
RI Rahul Iyer @rahuliyer | Dashboard is beautiful. Feels like Linear meets Notion, in the best way. | #notifications | review | Positive | 82 | |
FZ Fatima Zahra @fatimazahra | Absolutely in love with the new AI themes view — it saved my team hours this week. | #search | app | Neutral | 95 | |
LB Luca Bianchi @lucabianchi | The onboarding flow feels a bit long. I got lost around step 4 and almost dropped off. | #team | review | Negative | 63 | |
EN Emma Nyström @emmanyström | Ask LOOP just answered a question about churn in seconds. This is magic. | #onboarding | app | Positive | 76 | |
YH Yara Haddad @yarahaddad | Mobile app crashes when I open the analytics tab on iOS 17. | #pricing | review | Neutral | 89 | |
TL Theo Laurent @theolaurent | Would love a Slack integration that posts new negative feedback in real time. | #performance | app | Negative | 57 | |
ML Mei Lin @meilin | Pricing feels steep for a 5 seat team. A startup plan would help us adopt faster. | #notifications | review | Positive | 70 | |
OR Oscar Reed @oscarreed | The sentiment scoring is incredibly accurate compared to the tool we used before. | #search | app | Neutral | 83 | |
IM Isla Murphy @islamurphy | Please add CSV export for reports — I need to share this with our CFO monthly. | #team | review | Negative | 96 | |
KN Karim Nasser @karimnasser | Search is fast but I wish I could filter by theme AND channel at the same time. | #onboarding | app | Positive | 64 | |
AV Anya Volkov @anyavolkov | Dashboard is beautiful. Feels like Linear meets Notion, in the best way. | #pricing | review | Neutral | 77 |
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