Good morning, Lena 👋

Here's what's happening across your customer feedback today.

Ask LOOP

18%

12,481

Total feedback

62%

Positive sentiment

12%

127

AI themes

Active workspaces

Feedback volume

Last 30 days

VolumePositiveNegative

Sentiment split

Last 30 days

Positive

62%

Neutral

23%

Negative

15%

Top themes

What customers are talking about

See all

Onboarding friction120 mentions +24%

AI accuracy110 mentions +18%

Pricing concerns100 mentions -9%

Mobile experience90 mentions +42%

Performance80 mentions +6%

Integrations70 mentions -3%

AI Insights

Updated 2 minutes ago

Mobile crashes trending up

iOS analytics tab crashes mentioned in 14 new pieces of feedback this week — up 240% vs last week.

Users love the Themes view

62% positive sentiment on the new AI Themes surface. Consider expanding it into a standalone report.

Slack integration is the #1 ask

47 unique requests over the last 30 days across email, Twitter and reviews.

Recent feedback

Inbox

Ava Chen@avachen· app

Absolutely in love with the new AI themes view — it saved my team hours this week.

Positive

Diego Rossi@diegorossi· review

The onboarding flow feels a bit long. I got lost around step 4 and almost dropped off.

Neutral

Priya Patel@priyapatel· app

Ask LOOP just answered a question about churn in seconds. This is magic.

Negative

Marcus Cole@marcuscole· review

Mobile app crashes when I open the analytics tab on iOS 17.

Positive

Sofia Alvarez@sofiaalvarez· app

Would love a Slack integration that posts new negative feedback in real time.

Neutral

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