Analytics

Trends, sentiment, distributions and hot moments across your feedback.

12%
418
Feedback / day (avg)
3%
4.6/5
CSAT
2%
72%
Response rate
1%
94%
AI confidence

Sentiment trend

Channels

In-app
38%
Email
22%
Twitter
14%
Reviews
12%
Chat
9%
Survey
5%

Themes by mentions

Volume area

Activity heatmap

Feedback volume by day × hour
Mon
Tue
Wed
Thu
Fri
Sat
Sun
0
3
6
9
12
15
18
21
Positive sentiment
62%
of total
Neutral sentiment
23%
of total
Negative sentiment
15%
of total